Deflect tickets with self-serve content
Create help guides, video answers, and in-app walkthroughs that resolve customer issues before they become support tickets.
Support teams answer the same questions over and over. Knowledge base articles are text-heavy and hard to follow. Customers prefer visual instructions but creating them takes too long. Ticket volume keeps growing.
Creative Engine lets support teams create visual, step-by-step guides and video answers in minutes. Embed interactive walkthroughs in your product so customers find help exactly when they need it.
How Creative Engine helps
Visual Help Articles
Create guides with screenshots and step-by-step instructions. Much more effective than text-only documentation.
Video Answers
Record quick video answers to common questions. Embed in help center or share directly with customers.
In-App Help
Embed walkthroughs directly in your product with the Embed SDK. Help appears right where customers need it.
Help Center Publishing
Publish directly to Zendesk, Intercom, or your custom help center. Keep content synced and up-to-date.
Search Analytics
See what customers search for but can't find. Create content to fill gaps proactively.
Multi-Language Help
AI translation lets you support customers globally without a multilingual team.
Start creating in minutes
Free forever. No credit card required. Full access to all features.