Privacy Policy
Last updated: February 18, 2026
Creative Engine ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
Information You Provide
- Account Information: Name, email address, password, and profile information when you create an account.
- Content: Guides, videos, recordings, and other content you create using our platform.
- Payment Information: Billing details processed securely through Stripe. We do not store credit card numbers.
- Communications: Messages you send to us via email, chat, or contact forms.
Information Collected Automatically
- Usage Data: How you interact with our platform, including pages visited, features used, and session duration.
- Device Information: Browser type, operating system, device type, and IP address.
- Cookies: We use essential cookies for authentication and optional analytics cookies with your consent.
How We Use Your Information
- Provide, maintain, and improve our platform
- Process transactions and send billing notifications
- Send product updates and marketing communications (with your consent)
- Provide customer support
- Detect and prevent fraud and security issues
- Comply with legal obligations
Data Sharing
We do not sell your personal information. We share data only with:
- Service Providers: Cloud hosting (AWS), payment processing (Stripe), email delivery, and analytics services that help us operate the platform.
- Legal Requirements: When required by law or to protect our rights and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
Data Security
We implement industry-standard security measures including:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- Regular security audits and penetration testing
- Access controls and authentication
- Data backup and disaster recovery
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at privacy@creativeengine.app.
Data Retention
We retain your data for as long as your account is active. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law.
International Transfers
Your data may be processed in the United States. We ensure appropriate safeguards are in place for international data transfers.
Children's Privacy
Our platform is not intended for children under 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy periodically. We will notify you of material changes via email or platform notification.
Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: privacy@creativeengine.app
- Address: San Francisco, CA, United States